If for any reason you are dissatisfied with any Relaxium product, we proudly stand behind our 90-day money back guarantee!
To receive a refund, less shipping & handling, please access our self-service Help Desk for immediate assistance at RelaxiumHelp to obtain an RMA (Return Merchandise Authorization) number to be included in your return package -- this will ensure your refund is credited to the correct account. Be sure to include your name, address & phone number, along with your RMA, inside the package and send to:
Relaxium -- Return
820 Atlantic Avenue
North Kansas City, MO 64116
All returned merchandise (minus your one trial bottle) must be unopened to receive a refund. Returned orders must be postmarked no more than 30 days from the date you received your order. Customers are responsible for all shipping costs. Once the return has been processed, allow 7-10 business days for the refund to be posted to your account. We strongly recommend keeping the return tracking number provided to you until your refund is posted.
We thank you for trying Relaxium!
Mobile Terms of Service
Relaxium
Last updated: Nov. 14, 2024
The Relaxium mobile message service (the "Service") is operated by Relaxium (“Relaxium”, “we”, or “us”). Your use of the
Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service
or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms
at any time and your continued use of the Service following the effective date of any such changes shall constitute your
acceptance of such changes.
By consenting to Relaxium’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on
behalf of Relaxium through your wireless provider to the mobile number you provided, even if your mobile number is
registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing
system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates,
account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart
reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not
a condition of any purchase with Relaxium. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging
imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan
and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages,
including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to +18446202135 or click the
unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text
message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to
other Relaxium mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need
to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to +18446202135 or email [email protected]
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these
changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone
number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide
us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new
number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected
delivery of any information sent through the Service, any errors in such information, and/or any action you may or may
not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy
Notice.
